Our Approach
 
Far Data Solutions’ approach for implementing and supporting business reporting solutions has been successfully deployed to many organisations.
 
The key aspects of this approach include:
  • Pre and Post Sales

    • Working with you to understanding your business reporting needs to recommend the most appropriate solution for your organisation

    • Establish contracts and licensing agreement with Business Intelligence vendor

  • Project Management

    • All projects, no matter how small, are managed to ensure that the project is successfully delivered. Risk and Change Management are always considered.

  • Installation / Upgrade

    • Over many years of deploying Business Intelligence solutions, Far Data Solutions have created a comprehensive library of Process Check Lists that complement the installation notes provided by Business Intelligence vendors. By doing so, we have established a process to cover all aspects of the installation and upgrades which are not covered as standard by Business Intelligence vendors

  • Business Analysis and Design

    • We work with you to review and map the relevant business processes and align them to your business reporting needs

    • Our approach of documenting detailed requirement specifications, with formal sign-off, ensures that rework is minimised during development

    • Provide report delivery options and recommend most appropriate solution

  • Development

    • Our experienced Consultants follow a development process that encompasses: development standards; report templates; testing methodology; detailed documentation

    • Our approach of documenting all reports to a detailed level in a Report Register ensures that users and future developers have a complete understanding of the business rules and technical aspects of the reports

    • Far Data Solutions has a vast amount of development experience, which is documented and shared within our team

    • For remote clients we can provide off-site development, which can significantly reduce development cost

  • User Acceptance Testing

    • Far Data Solutions ensure that User Acceptance Testing is conducted for all new development and modifications. This ensures that re-work is greatly reduced and that the final delivery meets the requirements and expectations of the business. We assist you with the UAT process by providing templates, test plans and guidance

  • Training

    • Far Data Solutions has provided numerous customised training sessions for most business areas against Pronto, Ellipse and JD Edward, using your environment and your data

    • Training empowers your organisation to be self sufficient to develop in-house reports, which enhances the acceptance of the reporting tool in your organisation. Training also greatly reduces the need for non-standard reporting, such as excel and increases your Return on Investment

  • Support

    • Far Data Solutions work with you to implement a Service Level Agreement to ensure that the appropriate level of support is provided to meet your business needs

  • Account Management

    • We conduct regular meetings with you to ensure that our services are meeting your expectations and provide updates on enhancements to the Business Intelligence tool

    • These meetings also allow us to plan with you future projects

  • Business Intelligence Vendor Management

    • We conduct regular meetings with Business Intelligence Vendor to pass on feedback, discuss potential leads and opportunities to enhance the tool in the market